All Titles Below Available at
Baystate Library & Knowledge Services, Chestnut Ground
(See Book Titles by Category tab above
for location information)
Becoming an Effective Healthcare Manager: The Essential Skills of Leadership. L. Sperry
Built to Last: Successful Habits of Visionary Companies. J. Collins and J. Porras.
Consumer-Centric Healthcare: Opportunities and Challenges for Providers. C. Konschak and L. Jarrell.
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. K. Patterson, J. Grenny, R. McMillan, and A. Switzer.
Death by Meeting: A Leadership Fable - About Solving the Most Painful Problem in Business. P. Lencioni.
Difficult Conversations: How to Discuss What Matters Most. D. Stone, B. Patton, and S. Heen.
Don’t Just Do Something, Stand There! – Ten Principles for Leading Meetings That Matter. M. Wiesbord and S. Janoff.
The 8th Habit: From Effectiveness to Greatness. S. Covey.
Encouraging the Heart: A Leader’s Guide to Recognizing and Rewarding Others. J. Kouznes and B. Posner.
Essential Techniques for Healthcare Managers. L. Celucci and C. Wiggins.
Facilitator’s Guide to Participatory Decision-Making. S. Kaner.
First Break All the Rules: What the World's Greatest Managers Do Differently. M. Buckingham and C. Coffman.
Getting Things Done: The Art of Stress-Free Productivity. D. Allen.
Getting to Yes: Negotiating Agreement Without Giving In. R. Fischer and W. Ury.
Good to Great: Why Some Companies Make the Leap - and Others Don't. J. Collins.
Great Meetings! Great Results, Revised: A Practical Guide for Facilitating Successful, Productive Meetings. D. Kelsey.
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference. Q. Studer.
The Heart of Change Field Guide: Tools and Tactics for Leading Change in Your Organization. D. Cohen.
How Did That Happen, Holding People Accountable for Results the Positive, Principled Way. R. Conners and T. Smith.
How to Make Meetings Work: The New Interaction Method. M. Doyle.
How to Win Friends and Influence People. D. Carnegie..
Introduction to Healthcare Quality Management. P. Spath.
Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees. T. Mayer and R. Cates.
The Leadership Moment: Nine True Stories of Triumph and Disaster and Their Lessons for Us All. M. Useem.
Leading Others, Managing Yourself. P. McGinn.
Make It Happen: Effective Execution in Healthcare Leadership. D. McLaughlin.
Managing Stress and Preventing Burnout in the Healthcare Workplace. J. Halbesleben.
More than 50 Ways to Build Team Consensus. R. Williams.
The Oz Principle: Getting Results Through Individual and Organizational Accountability. R. Connors, T. Smith, and C. Hickman.
Physicians as Leaders: Who, How, and Why Now? M. McKenna and P. Pugno.
Playing to Win. A.G. Lafley and R. Martin
Practicing Excellence: The Physician's Manual to Exceptional Health Care. S. Benson.
Reaching Excellence in Healthcare Management. J. Griffith and K. White.
The Secrets to Masterful Meetings: Ignite a Meetings Revolution. M. Wilkinson.
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. S. Covey.
Shutting Up: Listening to Your Employees, Leading by Example, and Maximizing Productivity. E. Wagner.
The Skilled Facilitator Fieldbook: Tips, Tools and Tested Methods for Consultants, Facilitators, Mangers, Trainers and Coaches. R. Schwarz.
Smart Leaders, Smarter Teams: How You and Your Team Get Unstuck to Get Results. R. Schwarz.
Understanding Healthcare Financial Management. L. Gapenski and G. Pink.
Visionary Leadership: Creating a Compelling Sense of Direction for Your Organization. B. Nanus.
The Well Managed Healthcare Organization. K. White and J. Griffith.
What Got you Here Won't Get You There. M. Goldsmith.
The Wisdom of Teams: Creating the High-Performance Organization. J. Katzenbach and D. Smith.