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Borrowing and Requesting: GUIDE

Books, Requests, Interlibrary Loans, Other Media

BORROWING AND REQUESTING

Visit the Baystate Library & Knowledge Services to sign up for a library account. Check the library catalog on our website for materials in our collection. Books, DVDs and CD-Roms in the main library (ground floor of the Chestnut Building) are available for loan to employees with a valid Baystate ID.  Library reference materials at the Library & Knowledge Services can be used on-site.

BORROWING & REQUESTING

Baystate Library & Knowledge Services, 759 Chestnut Street

Check the library catalog on our website for items that circulate.  Baystate employees with a valid baystate ID may borrow books that are available for circulation. Don't forget to bring your ID badge with you when checking out materials.

Non-circulating items --reference and core books, print journals and archival materials-- can be used on-site at the Library 

Requesting Articles 

Article requests are handled by our Document Delivery service.

Please request articles online at the library website. For detailed information consult our guides on Obtaining Articles.

 

Baystate Users. Articles and books can be requested by employees with valid IDs and students in Baystate educational programs.

 

 

For Visiting Students. Students completing short-term clinical rotations are asked to order articles through their host institution’s library. Visiting students are always welcome to visit the Library in person to search online and print collections and ask our research librarian, Bridget Gunn, for reference assistance and help with literature searches.

 

Limits. There is no daily limit on the number of article requests you can submit. However when volume is high, we reserve the right to limit document delivery fulfillment to 10 articles per patron per day. For larger orders, we will continue to fulfill 10 requests per day until all your requests have been processed.

 

Literature Searches

Request a literature search or contact Bridget Gunn directly.

BOOK REQUESTS

You can submit your book requests online. If we don't have the title here at the library, we'll request it for you through Interlibrary Loan.

LOAN PERIODS, RENEWALS & FEES FOR BOOKS

Borrowing. Books from our circulating collection can be borrowed for 3 weeks.

Renewals. Please call us (413.794.1865) or email library@baystatehealth.org if you want to renew.

Reserves. Please inquire at the front desk for books placed on Reserve. Reserve items can be checked out and used in the library for a limited time.

On-site use. Reference and core books, as well as journals and archival materials, can be used on-site.

Fees. Fees for replacing lost books are determined on case-by-case basis.

Interlibrary Loans

If you need a book that is not in our collection, we will request it through Interlibrary Loan. Borrowing Interlibrary Loan materials requires a valid Baystate ID and your signature. The lending library determines when the book is due, so if you'd like a renewal, please contact us (before the item is due) and we’ll submit a renewal request for it.

Place a Hold on a Book, CD or DVD

If you'd like to borrow an item that's already on loan, please call us at 794-1865 or fill out a request form to place a hold. We'll notify you when the item is returned to the library so you can borrow it.

Book Request Form