The Library & Knowledge Services shelves books according to their "call number," an alph-numeric combination that is like the book's shelf "address." Our books are cataloged according to the National Library of Medicine's classification system and most of our books on management and leadership are located in the BF and HD sections. You may either browse the shelves to find a book or take a more systematic approach and go to the library's online catalog and type into the search box the title, author or subject area you're looking for to see if we own it and if so where it's shelved and if it is checked out or available. But above all, when in doubt simply give us a call at: 794-1865 or stop by the Circulation Desk for assistance.
If you know of any titles that might be of interest or useful to Baystate colleagues please let the Library & Knowledge Services know! We rely on the recommendations of our library users to keep our collection relevant to your information needs and appreciate any suggestions for purchase. To submit a recommendation go to the library Web site on eWorkplace, click on the tab for SERVICES & FORMS and then scroll down to "suggest a book/journal." Or, click here.
Are you looking for a book that the Library & Knowledge Services does not have? Do you need a book on a topic that the Library has very little on? Let the library staff know and we can identify the perfect book to fit the bill by searching online catalogs such as OCLC's WorldShare of over 2 billion book titles - and borrow the best one(s) for you from other lending libraries. Call the library at 794-1865 or complete our Borrow a Book form for assistance.
All Titles Below Available at
Baystate Library & Knowledge Services, Chestnut Ground
(See Book Titles by Category tab above
for location information)
Becoming an Effective Healthcare Manager: The Essential Skills of Leadership. L. Sperry
Built to Last: Successful Habits of Visionary Companies. J. Collins and J. Porras.
Consumer-Centric Healthcare: Opportunities and Challenges for Providers. C. Konschak and L. Jarrell.
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. K. Patterson, J. Grenny, R. McMillan, and A. Switzer.
Death by Meeting: A Leadership Fable - About Solving the Most Painful Problem in Business. P. Lencioni.
Difficult Conversations: How to Discuss What Matters Most. D. Stone, B. Patton, and S. Heen.
Don’t Just Do Something, Stand There! – Ten Principles for Leading Meetings That Matter. M. Wiesbord and S. Janoff.
The 8th Habit: From Effectiveness to Greatness. S. Covey.
Encouraging the Heart: A Leader’s Guide to Recognizing and Rewarding Others. J. Kouznes and B. Posner.
Essential Techniques for Healthcare Managers. L. Celucci and C. Wiggins.
Facilitator’s Guide to Participatory Decision-Making. S. Kaner.
First Break All the Rules: What the World's Greatest Managers Do Differently. M. Buckingham and C. Coffman.
Getting Things Done: The Art of Stress-Free Productivity. D. Allen.
Getting to Yes: Negotiating Agreement Without Giving In. R. Fischer and W. Ury.
Good to Great: Why Some Companies Make the Leap - and Others Don't. J. Collins.
Great Meetings! Great Results, Revised: A Practical Guide for Facilitating Successful, Productive Meetings. D. Kelsey.
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference. Q. Studer.
The Heart of Change Field Guide: Tools and Tactics for Leading Change in Your Organization. D. Cohen.
How Did That Happen, Holding People Accountable for Results the Positive, Principled Way. R. Conners and T. Smith.
How to Make Meetings Work: The New Interaction Method. M. Doyle.
How to Win Friends and Influence People. D. Carnegie..
Introduction to Healthcare Quality Management. P. Spath.
Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees. T. Mayer and R. Cates.
The Leadership Moment: Nine True Stories of Triumph and Disaster and Their Lessons for Us All. M. Useem.
Leading Others, Managing Yourself. P. McGinn.
Make It Happen: Effective Execution in Healthcare Leadership. D. McLaughlin.
Managing Stress and Preventing Burnout in the Healthcare Workplace. J. Halbesleben.
More than 50 Ways to Build Team Consensus. R. Williams.
The Oz Principle: Getting Results Through Individual and Organizational Accountability. R. Connors, T. Smith, and C. Hickman.
Physicians as Leaders: Who, How, and Why Now? M. McKenna and P. Pugno.
Playing to Win. A.G. Lafley and R. Martin
Practicing Excellence: The Physician's Manual to Exceptional Health Care. S. Benson.
Reaching Excellence in Healthcare Management. J. Griffith and K. White.
The Secrets to Masterful Meetings: Ignite a Meetings Revolution. M. Wilkinson.
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. S. Covey.
Shutting Up: Listening to Your Employees, Leading by Example, and Maximizing Productivity. E. Wagner.
The Skilled Facilitator Fieldbook: Tips, Tools and Tested Methods for Consultants, Facilitators, Mangers, Trainers and Coaches. R. Schwarz.
Smart Leaders, Smarter Teams: How You and Your Team Get Unstuck to Get Results. R. Schwarz.
Understanding Healthcare Financial Management. L. Gapenski and G. Pink.
Visionary Leadership: Creating a Compelling Sense of Direction for Your Organization. B. Nanus.
The Well Managed Healthcare Organization. K. White and J. Griffith.
What Got you Here Won't Get You There. M. Goldsmith.
The Wisdom of Teams: Creating the High-Performance Organization. J. Katzenbach and D. Smith.