Baystate medical staff, residents, fellows and others who are authorized to use a Baystate Health cost center may request articles through the library. The request must be job-related. Students must request articles through their school.
How to request an article
As a member of the Baystate community, you may submit an article request using the following options:
Our mission is to process and fill your requests as soon as possible. Incomplete citations may delay delivery, so please be as accurate as possible. Use of PMID or UI will expedite our delivery process.
As a Baystate community member, if you need assistance locating an article, the Library & Knowledge Services can access medical, nursing, allied health or health care related documents through our collections at Baystate. Documents that are not available at our library will be ordered through other lending libraries.
General turn around time is 24 hours or less for articles in our collection. Interlibrary Loan articles can take as little as one hour or up to several days to receive.
There is no daily limit on the number of articles you may request. However, when the volume is high, we reserve the right to limit document delivery fulfillment to 10 articles per patron per day. For larger orders, we will continue to fulfill 10 requests per day until all of your requests have been processed.